Light Efficient Design UK
Horizon West, Canal View Road
Newbury, Berkshire RG14 5XF
Tel : 44 1635 904204
Customer service line: 0333 577 8133
VAT Number: 235369985


(dated 1st January 2016)




All orders accepted and delivered by Light Efficient Design UK Limited are subject to our Conditions of Sale which will override any conditions of purchase that you may have. Any alterations to these Conditions of Sale must be confirmed in writing by an authorised Office of Light Efficient Design UK Limited.



Any prices quoted are quoted without VAT. Prices quoted are valid for 30 days.


Payment Terms

For credit account customers payment is due at the end of the month following the month of invoice. All pro-forma invoices raised by the company are due for payment on receipt of the invoice, unless other payment terms have been agreed in writing by an authorised Officer of Light Efficient Design UK Limited.

Light Efficient Design UK Limited reserves the right to charge interest on overdue invoices from the due date.



If an order is cancelled, a cancellation charge will be incurred.

The cancellation charge will be dependent on the type of products ordered and on the original order value and will be payable in full at the time of the cancellation.


Terms and Passage of Title

Light Efficient Design UK Limited retains full legal and beneficial ownership for all goods until payment has been received in full.



The exact amount of the carriage charge should be checked with the Light Efficient Design UK Limited sales office.

All export orders are ‘net ex-works’. The customer will have to pay for all costs incurred once the goods have left the warehouse.



Generally goods are packed for domestic delivery only and we will quote for special export packing if requested.


Loss or Damage in Transit

Where Light Efficient Design UK Limited has arranged for delivery in the UK, we will also arrange and pay for transit insurance. You must notify us within three days of any shortage or discrepancies.

For export orders on ‘net ex-works’ terms, (see section 6), Light Efficient Design UK Limited is not responsible for the insurance of the goods.


Delivery Dates

We will quote delivery dates based on the best information that we have at the time. We will also try to adhere to those dates but we cannot accept any responsibility for any damages or costs incurred where these dates are not met.

We will not accept liability for third party penalties.


Product Warranty

Light Efficient Design UK Limited guarantees all products for a period dependant on product type. This guarantee is a ‘return to factory guarantee’ and assumes that the products have been used in accordance with any instructions or recommendations made by the company.

Warranty will be void if installation is not in accordance to the installation instructions.

For full details see the Light Efficient Design UK Limited warranty policy.

Light Efficient Design UK Limited will not be responsible for any consequential loss or damages.



We will not accept any goods for return unless we have previously authorised this return and the goods are returned with the applicable goods returns number.


Specifications and Description

Goods are supplied to the company’s standard specifications. We will endeavour to supply as much product and application data as possible, but Light Efficient Design UK Limited is unable to assess the viability or suitability of every application of the goods. It is the customer’s responsibility to ensure that the goods ordered are suitable for the application in which they intend to use them. Please note exact colours ad finishes are difficult to reproduce accurately on websites and in printed materials and that customers should not place undue reliance upon such reproductions.

LEDs have slight variances in colour by manufacturing batch. In situations where exact colour matching is vital, customers must specifically request that all items are supplied from the same batch, otherwise colour match cannot be guaranteed. If there is a possibility that an application may require further quantities of the same product, it is highly recommended that extra stock is ordered with the initial order as colour match cannot be guaranteed at a later date. It is also advisable to order standby stock to cover replacements where necessary.


Recycling Cost

The Government has introduced the Waste Electrical and Electronic Equipment (Producer Responsibility) Regulations 2006 (“The WEEE Regulations”) which will implement a European directive, the Waste Electrical and Electronic Equipment Directive, commonly known at the WEEE Directive. Under the WEEE Regulations, producers (or their agents) are required to finance the collection, treatment, recovery and environmentally sound disposal of electrical and electronic equipment. Non household luminaires fall within this category of equipment and so, in anticipation of the disposal cost that we will be financing in respect of non-household luminaires with effect from 1st January 2007, we will be charging a recycling cost of £1 in respect of all non household luminaires supplied after 1st July 2007. This recycling cost may vary from time to time. Some lamps also fall within the scope of WEEE. It is anticipated that this charge will be £0.35 per lamp.


Force Majeure

No liability will be accepted by Light Efficient Design UK Limited for any failure of delay in performance which is wholly or partially due to an Act of God, War, Fire, Explosion, Riot, Civil Commotion, Restriction by Government or other competent authority. Strikes, Lock Outs, Failure in supplies or to any other cause whatsoever beyond our control.


Plain English

We have tried to write these Terms and Conditions in plain English.

Please contact Light Efficient Design UK Limited if you require clarification of any of the sections contained in these Terms and Conditions.